Frequently Asked Questions
Everything you need to know about your Sihoo ergonomic experience.
What is the standard shipping time for Sihoo products?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
Do Sihoo chairs come with a warranty?
Yes, all our ergonomic chairs come with a comprehensive 3-year warranty covering mechanical parts and structural integrity to ensure long-term comfort and peace of mind.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days for a full refund.
Are the chairs difficult to assemble?
Not at all. Each Sihoo chair includes a detailed instruction manual and all necessary tools. Most customers find they can complete the assembly in approximately 15-20 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for easier monthly payments.
How do I adjust my chair for maximum ergonomic benefit?
Every chair features adjustable lumbar support, armrests, and seat height. We recommend aligning the lumbar support with the curve of your lower back and keeping your feet flat on the floor.